Frequently Asked Questions
Everything you need to know about shopping with LPGJets.
How long will it take to receive my order?
Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary by location, usually ranging from 7-14 business days.
What is your return policy?
We offer a 30-day return policy for all unused and unopened items. Simply contact our support team to initiate a return and receive a prepaid shipping label.
Do you offer international shipping?
Yes, LPGJets ships to over 50 countries worldwide. Shipping costs and import duties are calculated at checkout based on your destination.
How can I track my package?
Once your order is processed, you will receive an email with a unique tracking number and a link to the carrier's website to monitor your delivery progress.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
Are your products covered by a warranty?
Yes, all products sold by LPGJets come with a standard 12-month manufacturer's warranty against defects in materials and workmanship.